General Community Questions

Our community features a scenic 1-mile walking trail with mature trees and creek views. 

We are conveniently located just 5 minutes north of Highway 121, near Preston Road and Stonebrook Parkway in the heart of Frisco. 

Onsite maintenance from 8:30am-5:30pm and 24-hour emergency maintenance is available.

From the Chat bubble in the lower right-hand corner of the website, click on Schedule a Tour.

While our community is not designated as smoke-free, we take great pride in maintaining smoke-free common areas for the comfort and enjoyment of all residents and guests.

No, we do not offer furnished apartments.

No. Residents are responsible for disposing of their trash in community receptacles, and a monthly trash removal fee of $25 is assessed.

Yes, we offer Parcel Pending package lockers, conveniently located near the fitness center. 

We do not offer terms under 6 months.

The property participates in a master liability coverage program that all residents are automatically enrolled in. We also encourage residents to obtain personal content coverage from a provider of your choosing.

Frisco Independent School District: Spears Elementary, Hunt Middle School, Frisco High School.

Leasing & Application Questions

Residents must make three (3) times the monthly rental amount

Yes, the property runs both a credit and criminal background check. A copy of the General Rental Requirements can be obtained from the leasing staff.

In addition to a completed Rental Application and signed General Rental Requirements, applicants must provide a government issued Photo ID & Proof of Income

 If all required documentation is provided upon applying, then it typically takes 72 hours.

Yes, guarantors are accepted in certain circumstances.

Rent & Payments

You can pay rent through the LOFT Living mobile app, from the property website resident portal link, or directly to the leasing office.

ACH, personal check, money order, cashier’s check and electronic money order.

Rent is due on 1st and is considered late on the 4th of this month. Late rent is subject to late fees on the 4th in accordance with the Lease Contract.

Utilities are not included in the base rental amount.

Recurring online payments can be made at no cost. One-time online payments are subject to a $1.95 convenience fee, and electronic money-orders are subject to a $2.95 convenience fee.

Yes, through the LOFT living Resident Portal.

Yes, through the LOFT Living Resident Portal.

Apartment Features

Select homes include a washer and dryer. If your home does not have one, you can bring your own or rent a new set through the leasing office for $50 per month. If your home already includes a washer and dryer, the cost is included in your monthly charges.

Yes, we offer platinum upgrades in select units.

AT&T.

We do not currently offer smart home features.

Pet Policy Questions

Yes, we are a pet friendly community.

Yes. Pets must weigh no more than 60 lbs. The following breeds are not permitted: American Staffordshire Terrier, Staffordshire Bull Terrier, Rottweiler, Doberman Pinscher, Presa Canario, and Wolf Hybrid (Wolf Dog). 

Two (2).

$300 Refundable Pet Deposit (refundable pending no damages during occupancy are caused by pet) & $350 Non-refundable Pet Fee.

We have an enclosed yard area and pet stations throughout the community grounds.

Parking & Storage

Parking is first available for uncovered spaces and no registration is required. Additionally, guests do not require a pass to park.

No, we are not a gated community.

Covered parking is available for $45/mo.

Parking is first available for uncovered spaces.

At this time, we do not offer EV charging stations.

Bike storage is located in the mail center; storing bikes in breezeways or stairwells is not permitted due to city enforcement code.

This particular community is not near a public transportation station.

Move-In & Move-Out Questions

Once the application is approved, you will need to setup and provide your electric account number, ensure all leasing paperwork documents are signed, and pay your prorated rent and other move-in charges.

You may park in the available spaces near your building while moving in or out. 

A 60-days’ notice of intent to move-out must be provided in writing via our office form.

Please see the office for the standard list of fees and charges at move out. 

Amenities Questions

Our fitness center is open from 6am-11:30pm with keypad access.

Yes, there is one pool.

We have a workspace area and enclosed room. The space does not feature a computer or printer.

The pool has 3 grills and lounge areas.

The clubhouse is located in the office with a lounge area supported by Wi-Fi and charging docks.

No, this community does not have a playground.

Yes.

Policies & Rules

Any guest staying longer than 7 days in the apartment, must be added to the lease. Residents are allowed two guests to accompany them in any amenity or community area facilities.

No.

Quiet hours from 10:00pm-8:00am.

No, grills are not allowed on any patio and must be 10 feet from the building in accordance with local fire department regulations.

You will be subject to a 60- days’ notice of intent to move-out and an early termination fee, & potential reletting fee as indicated on the Lease Contract.